![]() ![]() The HelpfulCrowd and Lightspeed eCom integration alleviates these challenges by providing a fully automated and customisable solution to collect more content automatically which can then be leveraged for both onsite and offsite marketing to have the greatest positive impact on customer purcahse decision-making. Companies can also utilise the loyalty building and cross-marketing features in HelpfulCrowd to build lasting, mutually beneficial customer relationships and to increase basket size and purchase velocity.Īll too often, the collection and management of customer feedback and reviews is a manual, time-intensive process that lacks personalisation. When combined with the unique suite of HelpfulCrowd’s powerful marketing tools, such as social sharing, companies can increase reach and drive more organic traffic. Customer collected video and photo review media can be displayed in these widgets to create even more engaging trust building content with visitors. HelpfulCrowd augments the Lightspeed eCom review assets with a range of engaging additional display widgets, such as a sticky sidebar widget and full review journal page. This feedback is then automatically displayed on the Lightspeed eCom storefront. With each Lightspeed eCom store sale, a configurable request is automatically sent to the customer asking for their feedback on their product experience. The power of the HelpfulCrowd solution allows retailers to build trust faster and reduce purchase barriers by automatically collecting a greater number of verified customer reviews, expanding the number of customer review touchpoints and providing a number of powerful tools to expand reach and build trust by remarketing through social channels including Facebook and Twitter. Export your items from your previous POS system (if possible)Įncourage your employees to sign up and attend the Doing key point of sale workflows in Retail POS webinar if they haven’t yet.HelpfulCrowd has recently launched an integration with Lightspeed eCom in the app store that will drive the collection and real estate of customer product reviews across Lightspeed eCom storefronts.īuilding on the Lightspeed eCom customer product review platform, HelpfulCrowd is an add-on that automatically collects reviews after purchase which can then be displayed on Lightspeed eCom’s storefront and through additional HelpfulCrowd’s display assets.Attend (recommended for employees as well).Sign up and attend the How to use the POS (all staff) webinar. Learn how to do key point-of-sale workflows by following these sections of the getting started guide. Receive and set up your payment terminal (if you signed up for Lightspeed Payments or integrated payment processor).Receive a Lightspeed Payments email (if you signed up).Received and set up your hardware bundle ( desktop or iPad).Sign up and attend the How to set up your account (managers) webinar. Register rules (if sell restricted products).Set up your Retail POS account by following these sections of the getting started guide. The timeline and checklist are simply included for guidance. You may also start selling with Retail POS in more or less than four weeks. Keep in mind, however, that you may only need some of the features included in the checklist. Now that you have the general overview of the getting started process, here’s a week-by-week checklist of what you need to complete to start selling with Retail POS. Received and set up your payment terminal (if you signed up for Lightspeed Payments or integrated payment processor). ![]() Received and set up your hardware (if you purchased a desktop or iPad bundle).Started to format your item import file.Exported your items from your previous POS (if you can).They’ll also make sure that you’ve completed the following: In your first and second week, a Customer Success agent will check in with you to make sure you understand the getting started process (following the getting started guide and attending webinars). We encourage you to attend both webinars and your employees to attend the second.Īs a general timeline, getting started with Retail POS takes about four weeks. Webinars are online training lessons where you, your employees and other Retail POS merchants can get a live walkthrough from one of our Product Specialists and ask questions. To review what you’re learning in the guide, two webinars are held weekly: The guide is made up of Help articles and videos and its goal is to teach you these two essentials: To start selling with Retail POS, follow the getting started guide. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |